Ovation Upsell help

Ovation Upsell is a Shopify app that offers a customer one more product once they have paid: on the post-purchase page, where accepting adds it to the order they just placed, and on the Thank you and Order status pages. New to it? Start with Getting started.

Guides

• Getting startedTurn Ovation on in your checkout settings and make your first offer active.
• Showing Ovation on four more pagesThe Thank you and Order status pages, and two cards for your own product and order pages.
• Creating an offerWhat triggers it, who it is for, what it offers, the discount, the countdown and where it shows.
• A/B testsShow one customer in two a different version of an offer and keep the one that sells.
• Analytics and OrdersWhat each figure counts, and how to see what Ovation did on one order.
• Plans and billingWhat your plan counts, what it does not, and what happens at the cap.
• LanguagesWhich words follow your language, which follow the customer’s, and which are yours.
• When no offer showsThe reasons a customer can finish a checkout without seeing your offer, and how to tell which.

Talk to us

Write to support@rgbl.dev. If it is about one order, include its number, and the name of the offer if you have one in mind. The same address is at the foot of Ovation’s Settings page, and at the foot of Home.